Last updated: May 4, 2026

Terms & Conditions

Please read these Terms & Conditions carefully before using the Penny Lane website or creating an account. By accessing our site or placing an order, you agree to be bound by these terms.

1. Who We Are

Penny Lane ("Penny Lane," "we," "us," or "our") is a small-batch clothing brand based in Allendale, New Jersey. Our website is located at pennyln.co. You can reach us at hello@pennyln.co.

2. Acceptance of Terms

By creating an account, browsing our website, or placing an order, you confirm that you are at least 18 years of age and agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our services.

3. Your Account

When you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately at hello@pennyln.co if you suspect any unauthorized use of your account. We reserve the right to terminate accounts that violate these terms.

4. Products & Pricing

All products are sold in limited quantities. Prices are listed in US dollars and are subject to change without notice. We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time. In the event of a pricing error, we will contact you before processing your order.

5. Orders & Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Payment is processed securely through Stripe. Your order is confirmed once payment is successfully captured and you receive a confirmation email.

6. Shipping

We ship within the United States. Shipping rates and estimated delivery times are displayed at checkout. We are not responsible for delays caused by carriers or circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.

7. Returns & Exchanges

We accept returns of unworn, unwashed items with original tags within 14 days of delivery. Final sale items are not eligible for return. To initiate a return, email us at hello@pennyln.co with your order number. Refunds are issued to the original payment method within 5–10 business days of receiving the returned item.

8. Intellectual Property

All content on this site — including text, images, logos, and design — is the property of Penny Lane and may not be reproduced, distributed, or used without our prior written consent.

9. Privacy

We collect only the information necessary to process your orders and provide our services (name, email address, shipping address, and payment information). We do not sell your personal information to third parties. By creating an account, you agree to receive transactional emails related to your account and orders. You may opt out of marketing emails at any time.

10. Limitation of Liability

To the fullest extent permitted by law, Penny Lane shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the amount paid for the order giving rise to the claim.

11. Governing Law

These Terms & Conditions are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Bergen County, New Jersey.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes are posted constitutes acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at hello@pennyln.co.